{"id":1617,"date":"2025-01-06T21:22:14","date_gmt":"2025-01-07T00:22:14","guid":{"rendered":"https:\/\/anota.ai\/ajuda\/?p=1617"},"modified":"2026-03-17T11:15:21","modified_gmt":"2026-03-17T14:15:21","slug":"novo-sistema-de-comandas","status":"publish","type":"post","link":"https:\/\/anota.ai\/ajuda\/novo-sistema-de-comandas\/","title":{"rendered":"Novo Sistema de Comandas"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Como configurar?<\/h2>\n\n\n\n<p>Acesse o menu <strong>&#8220;Mesas e Gar\u00e7ons&#8221;<\/strong> na aba <strong>&#8220;Comandas&#8221;<\/strong> e voc\u00ea ter\u00e1 acesso a todas as comandas: crie novas comandas no menu <strong>&#8220;criar comandas&#8221;<\/strong>, fa\u00e7a edi\u00e7\u00e3o, exclus\u00e3o, impress\u00e3o ou o download das comandas existentes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Como acessar comandas criadas?<\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p>Acesse o menu <strong>&#8220;Pedidos sal\u00e3o&#8221;<\/strong> na aba <strong>&#8220;Comandas&#8221;<\/strong>, voc\u00ea pode ver todas as comandas existentes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Em verde<\/strong>: as comandas livres<\/li>\n\n\n\n<li><strong>Em vermelho<\/strong>: as comandas ocupadas, ou seja, que j\u00e1 possuem pedidos lan\u00e7ados<\/li>\n\n\n\n<li><strong>Em amarelo<\/strong>: as comandas que est\u00e3o em estado de fechamento de conta<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Como abrir comandas?<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Abertura de Comandas - App Gar\u00e7om Anota AI\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/yobcjdWGTpc?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/wordpress-lp.production.dc.anota.ai\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Como lan\u00e7ar pedido?<\/h2>\n\n\n\n<p>Clique em <strong>&#8220;+ Pedido&#8221;<\/strong> na comanda selecionada. Voc\u00ea poder\u00e1 inserir um identificador, como por exemplo &#8220;Blusa azul&#8221; para identificar o cliente. Ap\u00f3s isso, basta lan\u00e7ar normalmente o pedido, podendo identificar ou n\u00e3o o cliente, se existente, e abrir a comanda com um novo pedido. Al\u00e9m disso, tamb\u00e9m \u00e9 poss\u00edvel adicionar novos pedidos a comandas j\u00e1 ocupadas, clicando em <strong>&#8220;+ Pedido&#8221;<\/strong> e em <strong>&#8220;Novo pedido&#8221;<\/strong> na comanda desejada.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"703\" height=\"383\" src=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-3.png\" alt=\"\" class=\"wp-image-1621\" srcset=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-3.png 703w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-3-300x163.png 300w\" sizes=\"(max-width: 703px) 100vw, 703px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"813\" height=\"486\" src=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-6.png\" alt=\"\" class=\"wp-image-1624\" srcset=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-6.png 813w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-6-300x179.png 300w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-6-768x459.png 768w\" sizes=\"(max-width: 813px) 100vw, 813px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Como transferir comandas?<\/h2>\n\n\n\n<p>Voc\u00ea pode transferir os pedidos de uma comanda para outra selecionando a comanda desejada e clicando no menu <strong>&#8220;A\u00e7\u00f5es&#8221;<\/strong> na op\u00e7\u00e3o <strong>&#8220;Transfer\u00eancia entre comandas&#8221;<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"328\" height=\"140\" src=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-7.png\" alt=\"\" class=\"wp-image-1625\" srcset=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-7.png 328w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-7-300x128.png 300w\" sizes=\"(max-width: 328px) 100vw, 328px\" \/><\/figure>\n\n\n\n<p>Na janela <strong>&#8220;Trocar comanda&#8221;<\/strong>, \u00e0 esquerda voc\u00ea ter\u00e1 a comanda de origem e ao lado voc\u00ea pode escolher na lista a comanda que receber\u00e1 os pedidos a serem transferidos. Depois de selecionar, clique em <strong>&#8220;Trocar comanda&#8221;<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Como realizar a impress\u00e3o de confer\u00eancia e fechamento?<\/strong><\/h2>\n\n\n\n<p>Para realizar a impress\u00e3o de confer\u00eancia, selecione a comanda e clique na op\u00e7\u00e3o <strong>&#8220;Imprimir confer\u00eancia&#8221;<\/strong>, seja por pedidos ou por valores.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"364\" height=\"220\" src=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-22.png\" alt=\"\" class=\"wp-image-2858\" style=\"width:526px;height:auto\" srcset=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-22.png 364w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-22-300x181.png 300w\" sizes=\"(max-width: 364px) 100vw, 364px\" \/><\/figure>\n\n\n\n<p>Para realizar o fechamento, selecione a comanda que deseja realizar o fechamento e clique na op\u00e7\u00e3o <strong>&#8220;Fechar conta&#8221;<\/strong> para selecionar a comanda desejada. Voc\u00ea tamb\u00e9m pode lan\u00e7ar o pagamento de pedidos sem comanda no bot\u00e3o de baixo. Fechada a comanda, ela volta a aparecer como <strong><em>Livre<\/em><\/strong> no seu mapa de comandas.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"699\" height=\"409\" src=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-23.png\" alt=\"\" class=\"wp-image-2859\" style=\"width:840px;height:auto\" srcset=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-23.png 699w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-23-300x176.png 300w\" sizes=\"(max-width: 699px) 100vw, 699px\" \/><\/figure>\n\n\n\n<p><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Como vincular comanda a uma mensa?<\/h2>\n\n\n\n<p>V\u00e1 at\u00e9 a \u00e1rea de <strong>Configura\u00e7\u00f5es &gt; Comandas<\/strong> e ative a permiss\u00e3o de vincula\u00e7\u00e3o.\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"470\" src=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-17-1024x470.png\" alt=\"\" class=\"wp-image-2225\" srcset=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-17-1024x470.png 1024w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-17-300x138.png 300w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-17-768x352.png 768w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-17.png 1275w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p>Depois disso, a vincula\u00e7\u00e3o pode ser feita de duas formas:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Realizar a abertura da comanda ou mesa e realizar a vincula\u00e7\u00e3o posteriormente:<br><\/li>\n<\/ol>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"559\" height=\"514\" src=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-18.png\" alt=\"\" class=\"wp-image-2227\" srcset=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-18.png 559w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-18-300x276.png 300w\" sizes=\"(max-width: 559px) 100vw, 559px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"392\" height=\"845\" src=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-19.png\" alt=\"\" class=\"wp-image-2228\" srcset=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-19.png 392w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-19-139x300.png 139w\" sizes=\"(max-width: 392px) 100vw, 392px\" \/><\/figure>\n\n\n\n<p>2. Realizar a abertura da mesa e da comanda de forma conjunta, selecionando a op\u00e7\u00e3o vincular comanda quando for abrir a mesa<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"387\" height=\"839\" src=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-20.png\" alt=\"\" class=\"wp-image-2229\" srcset=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-20.png 387w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-20-138x300.png 138w\" sizes=\"(max-width: 387px) 100vw, 387px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"550\" src=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-21-1024x550.png\" alt=\"\" class=\"wp-image-2230\" srcset=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-21-1024x550.png 1024w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-21-300x161.png 300w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-21-768x413.png 768w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-21-1536x825.png 1536w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-21.png 1919w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Como funciona dentro do App Gar\u00e7om?<\/h2>\n\n\n\n<p>O funcionamento dentro do App Gar\u00e7om \u00e9 semelhante e super simples. No menu <strong>&#8220;Mapa de mesas e comandas&#8221;<\/strong>, voc\u00ea tem acesso \u00e0s op\u00e7\u00f5es <strong>&#8220;Mesas&#8221;<\/strong> e <strong>&#8220;Comandas&#8221;<\/strong>, basta selecionar a op\u00e7\u00e3o de <strong>&#8220;Comandas&#8221;<\/strong> e escolher a comanda desejada. Podendo ser uma comanda livre, ocupada ou em fechamento de conta.<br><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"406\" height=\"833\" src=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-12.png\" alt=\"\" class=\"wp-image-1633\" style=\"width:356px;height:auto\" srcset=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-12.png 406w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2025\/01\/image-12-146x300.png 146w\" sizes=\"(max-width: 406px) 100vw, 406px\" \/><\/figure>\n\n\n\n<p>Selecionando a comanda, voc\u00ea pode adicionar um identificador e lan\u00e7ar os pedidos normalmente. Da mesma forma, voc\u00ea tamb\u00e9m pode trabalhar com a transfer\u00eancia de comandas e fechamento da conta.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Confira mais detalhes assistindo o v\u00eddeo abaixo \ud83d\udc47<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Atualiza\u00e7\u00e3o - Sistema de Comandas Anota AI\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/40m-sIjed_M?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/wordpress-lp.production.dc.anota.ai\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Como configurar? Acesse o menu &#8220;Mesas e Gar\u00e7ons&#8221; na aba &#8220;Comandas&#8221; e voc\u00ea ter\u00e1 acesso a todas as comandas: crie novas comandas no menu &#8220;criar comandas&#8221;, fa\u00e7a edi\u00e7\u00e3o, exclus\u00e3o, impress\u00e3o ou o download das comandas existentes. Como acessar comandas criadas? Acesse o menu &#8220;Pedidos sal\u00e3o&#8221; na aba &#8220;Comandas&#8221;, voc\u00ea pode ver todas as comandas existentes: [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":1668,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[60],"tags":[77],"class_list":["post-1617","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-salao","tag-comandas"],"_links":{"self":[{"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/posts\/1617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/comments?post=1617"}],"version-history":[{"count":10,"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/posts\/1617\/revisions"}],"predecessor-version":[{"id":2860,"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/posts\/1617\/revisions\/2860"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/media\/1668"}],"wp:attachment":[{"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/media?parent=1617"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/categories?post=1617"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/tags?post=1617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}