{"id":755,"date":"2024-05-16T14:17:39","date_gmt":"2024-05-16T17:17:39","guid":{"rendered":"https:\/\/anota.ai\/ajuda\/?p=755"},"modified":"2026-03-17T10:35:20","modified_gmt":"2026-03-17T13:35:20","slug":"app-garcom","status":"publish","type":"post","link":"https:\/\/anota.ai\/ajuda\/app-garcom\/","title":{"rendered":"App Gar\u00e7om"},"content":{"rendered":"\n<p>O <strong>App Gar\u00e7om<\/strong> \u00e9 um aplicativo da Anota AI destinado ao lan\u00e7amento dos pedidos que acontecem no sal\u00e3o do restaurante. O gar\u00e7om acessa o aplicativo diretamente pelo celular, onde pode lan\u00e7ar e fechar os pedidos diretamente na mesa.<\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p><strong>Principais caracter\u00edsticas:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Acesso via smartphone<\/li>\n\n\n\n<li>Lan\u00e7amento de pedidos em tempo real<\/li>\n\n\n\n<li>Fechamento de conta na mesa<\/li>\n\n\n\n<li>Integra\u00e7\u00e3o com o sistema principal<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Como acessar o App Gar\u00e7om?<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>No menu lateral do sistema, procure por <strong>&#8220;Mesas e Gar\u00e7ons&#8221;<\/strong><\/li>\n\n\n\n<li>Clique no bot\u00e3o <strong>&#8220;Acessar Gar\u00e7om&#8221;<\/strong><\/li>\n\n\n\n<li>Voc\u00ea ser\u00e1 redirecionado para o App Gar\u00e7om<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"219\" src=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2024\/05\/image-1024x219.png\" alt=\"\" class=\"wp-image-1469\" srcset=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2024\/05\/image-1024x219.png 1024w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2024\/05\/image-300x64.png 300w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2024\/05\/image-768x164.png 768w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2024\/05\/image.png 1251w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Como cadastrar um gar\u00e7om?<\/h2>\n\n\n\n<p>O ideal \u00e9 que voc\u00ea, enquanto dono do restaurante, crie um cadastro para cada gar\u00e7om para que todos possam utilizar o servi\u00e7o dentro da conta do seu restaurante. Confira como cadastrar no v\u00eddeo abaixo:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Cadastro Gar\u00e7om\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/GhMUlfgpjto?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/wordpress-lp.production.dc.anota.ai\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p><strong>Benef\u00edcios do cadastro individual:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identifica\u00e7\u00e3o de quem lan\u00e7ou cada pedido<\/li>\n\n\n\n<li>Controle de permiss\u00f5es<\/li>\n\n\n\n<li>Relat\u00f3rios individuais de performance<\/li>\n\n\n\n<li>Rastreabilidade de a\u00e7\u00f5es<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading\"><strong>Passos para cadastro:<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Acesse a \u00e1rea de usu\u00e1rios\/gar\u00e7ons no sistema<\/li>\n\n\n\n<li>Clique em &#8220;Adicionar novo gar\u00e7om&#8221;<\/li>\n\n\n\n<li>Preencha os dados do colaborador<\/li>\n\n\n\n<li>Defina as permiss\u00f5es de acesso<\/li>\n\n\n\n<li>Salve o cadastro<\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Acompanhando status dos pedidos no App do Gar\u00e7om<\/strong><\/h2>\n\n\n\n<p>Agora, o App Gar\u00e7om permite acompanhar o andamento dos pedidos em tempo real. Quando a cozinha finaliza o preparo, o gar\u00e7om visualiza uma <strong>tag<\/strong> na mesa ou comanda dentro da aplica\u00e7\u00e3o.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"323\" height=\"583\" src=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2024\/05\/image-1.png\" alt=\"\" class=\"wp-image-2835\" style=\"width:417px;height:auto\" srcset=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2024\/05\/image-1.png 323w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2024\/05\/image-1-166x300.png 166w\" sizes=\"(max-width: 323px) 100vw, 323px\" \/><\/figure>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Como fa\u00e7o para ativar o status do pedido no app do gar\u00e7om?<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p>Meu sal\u00e3o &gt;&gt; App do Gar\u00e7om &gt;&gt; Pedido<\/p>\n\n\n\n<p>E ativar a <strong>exibi\u00e7\u00e3o do status<\/strong>.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"756\" height=\"113\" src=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2024\/05\/image-2.png\" alt=\"\" class=\"wp-image-2836\" srcset=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2024\/05\/image-2.png 756w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2024\/05\/image-2-300x45.png 300w\" sizes=\"(max-width: 756px) 100vw, 756px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Como fa\u00e7o para desativar o status do pedido no app do gar\u00e7om?<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p>Meu sal\u00e3o &gt;&gt; App do Gar\u00e7om &gt;&gt; Pedido<\/p>\n\n\n\n<p>E desativar a <strong>exibi\u00e7\u00e3o do status<\/strong>.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"737\" height=\"79\" src=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2024\/05\/image-3.png\" alt=\"\" class=\"wp-image-2837\" srcset=\"https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2024\/05\/image-3.png 737w, https:\/\/anota.ai\/ajuda\/wp-content\/uploads\/sites\/6\/2024\/05\/image-3-300x32.png 300w\" sizes=\"(max-width: 737px) 100vw, 737px\" \/><\/figure>\n\n\n\n<div style=\"height:19px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Qual \u00e9 a fun\u00e7\u00e3o do QR Code na mesa do restaurante?<\/h2>\n\n\n\n<p>O <strong>QR Code<\/strong> \u00e9 configurado por mesa, onde o seu cliente consegue visualizar o card\u00e1pio e chamar o gar\u00e7om at\u00e9 a mesa.<\/p>\n\n\n\n<p><strong>Importante:<\/strong> Tenha um QR Code diferente por mesa, permitindo a identifica\u00e7\u00e3o precisa de cada pedido.<\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p><strong>Funcionalidades do QR Code:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visualiza\u00e7\u00e3o do card\u00e1pio digital<\/li>\n\n\n\n<li>Chamada do gar\u00e7om<\/li>\n\n\n\n<li>Identifica\u00e7\u00e3o da mesa<\/li>\n\n\n\n<li>Facilita\u00e7\u00e3o do atendimento<\/li>\n<\/ul>\n<\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Chamar Gar\u00e7om\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/QuqMBJKYnV4?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/wordpress-lp.production.dc.anota.ai\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Como funciona o QR code nas mesas?<\/h2>\n\n\n\n<p>A Anota AI fornece um QR Code para que voc\u00ea os imprima e disponibilize para seus clientes usarem como acesso ao card\u00e1pio digital nas mesas do seu restaurante durante o atendimento presencial.<br><strong>Como imprimir o QR code para utiliz\u00e1-lo nas mesas? Preciso imprimir um para cada?<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p>Para imprimir os QR Codes:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Clique em <strong>&#8220;Imprimir&#8221;<\/strong><\/li>\n\n\n\n<li>Acesse o menu <strong>&#8220;Mesas e Gar\u00e7ons&#8221;<\/strong><\/li>\n\n\n\n<li>Acesse <strong>&#8220;Mesa e QR code&#8221;<\/strong><\/li>\n<\/ol>\n\n\n\n<p>\u2705 <strong>Sim, \u00e9 necess\u00e1rio que cada mesa tenha seu pr\u00f3prio QR Code.<\/strong> Dessa forma, \u00e9 poss\u00edvel a identifica\u00e7\u00e3o do pedido e o fechamento de conta.<\/p>\n<\/div>\n\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Como diferenciar card\u00e1pios do sal\u00e3o e delivery?<\/strong><\/h2>\n\n\n\n<p>No seu <strong>Gestor de Card\u00e1pio<\/strong>, voc\u00ea consegue configurar a exibi\u00e7\u00e3o de categorias do card\u00e1pio apenas no App Gar\u00e7om.<\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p><strong>Op\u00e7\u00f5es de configura\u00e7\u00e3o:<\/strong><\/p>\n\n\n\n<p>Tamb\u00e9m \u00e9 poss\u00edvel determinar a exibi\u00e7\u00e3o em:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>PDV<\/strong> (Ponto de Venda)<\/li>\n\n\n\n<li><strong>App Gar\u00e7om<\/strong><\/li>\n\n\n\n<li><strong>Card\u00e1pio Digital<\/strong> para:\n<ul class=\"wp-block-list\">\n<li>Delivery<\/li>\n\n\n\n<li>Retirada<\/li>\n\n\n\n<li>Consumo no local<\/li>\n\n\n\n<li>Via QR Code<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>Essa flexibilidade permite criar experi\u00eancias personalizadas para cada canal de atendimento.<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Config Exib Categorias\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/AcxbGwiwzhg?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/wordpress-lp.production.dc.anota.ai\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Uma vez criado o card\u00e1pio via QR code, consigo fazer altera\u00e7\u00f5es nele?<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p><strong>Sim!<\/strong> Basta fazer a altera\u00e7\u00e3o direto no <strong>Gestor de Card\u00e1pio<\/strong> que ser\u00e1 refletida automaticamente no <strong>Card\u00e1pio Digital<\/strong>, o qual \u00e9 acessado pelo seu cliente por meio do QR Code.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Vantagens:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Atualiza\u00e7\u00e3o em tempo real<\/li>\n\n\n\n<li>Sem necessidade de reimprimir QR Codes<\/li>\n\n\n\n<li>Altera\u00e7\u00f5es centralizadas<\/li>\n\n\n\n<li>Sincroniza\u00e7\u00e3o autom\u00e1tica<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-62aae154\"><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Pedidos no App Gar\u00e7om geram impress\u00e3o?<\/h2>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p><strong>Sim<\/strong>, os pedidos no App Gar\u00e7om s\u00e3o impressos junto com os demais.<strong> <\/strong>\u00c9 poss\u00edvel configurar a impress\u00e3o autom\u00e1tica em:<\/p>\n\n\n\n<p><strong>Configura\u00e7\u00f5es &gt; Aplicativo do Gar\u00e7om &gt; Impress\u00e3o<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p>Voc\u00ea pode definir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Quais impressoras recebem os pedidos<\/li>\n\n\n\n<li>Quais categorias s\u00e3o impressas em cada setor<\/li>\n\n\n\n<li>Impress\u00e3o autom\u00e1tica ou manual<\/li>\n<\/ul>\n<\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Impressao Automatica\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/ckfuOkZleLk?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/wordpress-lp.production.dc.anota.ai\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Conhe\u00e7a o App Gar\u00e7om, o aliado do seu atendimento no sal\u00e3o!<\/p>\n","protected":false},"author":12,"featured_media":932,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[60],"tags":[],"class_list":["post-755","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-salao"],"_links":{"self":[{"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/posts\/755","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/comments?post=755"}],"version-history":[{"count":23,"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/posts\/755\/revisions"}],"predecessor-version":[{"id":2838,"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/posts\/755\/revisions\/2838"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/media\/932"}],"wp:attachment":[{"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/media?parent=755"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/categories?post=755"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/anota.ai\/ajuda\/wp-json\/wp\/v2\/tags?post=755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}