{"id":20133,"date":"2024-11-06T08:53:00","date_gmt":"2024-11-06T11:53:00","guid":{"rendered":"https:\/\/anota.ai\/blog\/?p=20133"},"modified":"2025-12-19T11:02:29","modified_gmt":"2025-12-19T14:02:29","slug":"treinar-a-equipe-para-cardapio-digital","status":"publish","type":"post","link":"https:\/\/anota.ai\/blog\/treinar-a-equipe-para-cardapio-digital\/","title":{"rendered":"Como treinar sua equipe para utilizar card\u00e1pios digitais com QR Code"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">O avan\u00e7o tecnol\u00f3gico e o surgimento de ferramentas como o card\u00e1pio digital tem trazido uma s\u00e9rie de oportunidades mas tamb\u00e9m de desafios. Restaurantes, bares e lanchonetes precisam se adaptar a essas solu\u00e7\u00f5es garantindo um atendimento de qualidade ao cliente final.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e3o vai conseguir ler este artigo agora? Que tal ouvi-lo na \u00edntegra? \u00c9 s\u00f3 dar o play no tocador abaixo!<\/p>\n\n\n\n<!-- begin ReadMe script -->\n  <div id=\"audiome-container\"><\/div>\n  <script async src=\"https:\/\/readme.ai\/static\/widget\/anotai.js\" > <\/script>\n<!-- end ReadMe script -->\n\n\n\n<p class=\"wp-block-paragraph\">Neste contexto, treinar a equipe para card\u00e1pio digital \u00e9 um cuidado que n\u00e3o pode ser negligenciado pelo gestor. Os gar\u00e7ons, atendentes e at\u00e9 profissionais da cozinha devem entender sobre o funcionamento e uso do sistema.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Neste artigo, vamos trazer informa\u00e7\u00f5es sobre o processo de transi\u00e7\u00e3o do card\u00e1pio f\u00edsico para o digital, sobre a import\u00e2ncia de conhecer o perfil do seu cliente, al\u00e9m de trazer dicas pr\u00e1ticas sobre como treinar a equipe para card\u00e1pio digital. Continue a leitura e confira!<\/p>\n\n\n\n<div class=\"wp-block-rank-math-toc-block has-background\" style=\"background-color:#f3f3f3\" id=\"rank-math-toc\"><nav><ul><li class=\"\"><a href=\"#transicao-do-cardapio-fisico-para-o-digital\">Transi\u00e7\u00e3o do card\u00e1pio f\u00edsico para o digital<\/a><\/li><li class=\"\"><a href=\"#a-importancia-de-avaliar-o-perfil-do-seu-cliente\">A import\u00e2ncia de avaliar o perfil do seu cliente<\/a><\/li><li class=\"\"><a href=\"#treinando-a-sua-equipe-para-utilizar-cardapios-com-qr-code\">Como treinar a equipe para card\u00e1pio digital com QR Code<\/a><\/li><li class=\"\"><a href=\"#como-acessar-o-cardapio-via-qr-code\">Como acessar o card\u00e1pio via QR Code<\/a><\/li><li class=\"\"><a href=\"#consultar-a-preferencia-do-cliente\">Consultar a prefer\u00eancia do cliente<\/a><\/li><li class=\"\"><a href=\"#colocar-se-a-disposicao-para-esclarecer-duvidas\">Colocar-se \u00e0 disposi\u00e7\u00e3o para esclarecer d\u00favidas<\/a><\/li><li class=\"\"><a href=\"#solicitar-feedback-da-experiencia\">Solicitar feedback da experi\u00eancia<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"transicao-do-cardapio-fisico-para-o-digital\">Transi\u00e7\u00e3o do card\u00e1pio f\u00edsico para o digital<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">O setor de alimenta\u00e7\u00e3o tem testemunhado uma transforma\u00e7\u00e3o significativa com a crescente ado\u00e7\u00e3o de card\u00e1pios digitais em restaurantes, bares e lanchonetes. Essa mudan\u00e7a, impulsionada pela tecnologia e pelas novas demandas dos consumidores, oferece uma s\u00e9rie de vantagens tanto para os estabelecimentos quanto para os clientes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Os&nbsp;<a href=\"https:\/\/anota.ai\/blog\/cardapio-digital-da-anota-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">card\u00e1pios digitais<\/a>&nbsp;permitem atualiza\u00e7\u00f5es em tempo real, facilitando a inclus\u00e3o de novos pratos, a remo\u00e7\u00e3o de itens indispon\u00edveis e a personaliza\u00e7\u00e3o de ofertas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ainda, a interatividade proporcionada por esses card\u00e1pios, como a possibilidade de visualizar fotos dos pratos e informa\u00e7\u00f5es nutricionais, enriquece a&nbsp;<a href=\"https:\/\/anota.ai\/blog\/experiencia-do-cliente\/\" target=\"_blank\" rel=\"noreferrer noopener\">experi\u00eancia do cliente<\/a>&nbsp;e o auxilia na tomada de decis\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Outro fator relevante \u00e9 a sustentabilidade, j\u00e1 que os card\u00e1pios digitais eliminam a necessidade de imprimir novos menus constantemente, reduzindo o consumo de papel e os custos de produ\u00e7\u00e3o.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Por outro lado, a transi\u00e7\u00e3o do card\u00e1pio f\u00edsico para o digital ainda apresenta uma s\u00e9rie de desafios: resist\u00eancia de alguns clientes, necessidade de investir em infraestrutura tecnol\u00f3gica e treinamento dos colaboradores.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No entanto, o que se tem observado \u00e9 que, mesmo com algumas dificuldades, s\u00e3o observados mais benef\u00edcios do que preju\u00edzos, principalmente a m\u00e9dio e longo prazo. Entre as vantagens, se destacam: otimiza\u00e7\u00e3o de processos, acessibilidade, aumento da satisfa\u00e7\u00e3o do cliente, fatores que tendem a compensar os investimentos iniciais.<\/p>\n\n\n\t\t<div data-elementor-type=\"section\" data-elementor-id=\"19725\" class=\"elementor elementor-19725\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-c4f5239 e-flex e-con-boxed e-con e-parent\" data-id=\"c4f5239\" data-element_type=\"container\" data-e-type=\"container\" id=\"form-post\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4a78b95 e-con-full e-flex e-con e-child\" data-id=\"4a78b95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-474ac71 elementor-widget elementor-widget-heading\" data-id=\"474ac71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Aproveite essa oportunidade para reduzir os erros no seu sal\u00e3o!<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc7b093 elementor-widget elementor-widget-text-editor\" data-id=\"cc7b093\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"135\" data-end=\"472\">Garanta atendimento autom\u00e1tico imediato no WhatsApp e um card\u00e1pio estrat\u00e9gico feito para aumentar suas vendas. Tudo o que seu restaurante precisa para vender mais, do delivery ao sal\u00e3o, sem m\u00f3dulo extra, a partir de R$ 99,99\/m\u00eas. Preencha o formul\u00e1rio abaixo para falar com um de nossos consultores.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f18303 elementor-widget elementor-widget-shortcode\" data-id=\"1f18303\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"22896\" class=\"elementor elementor-22896\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f9bd9bf e-con-full e-flex e-con e-child\" data-id=\"6f9bd9bf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-235763c1 elementor-button-align-start elementor-mobile-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"235763c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Testar gr\\u00e1tis por 7 dias&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"form\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"22896\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"235763c1\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-first_name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[first_name]\" id=\"form-field-first_name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Informe seu nome *\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Informe seu email *\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-phone elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[phone]\" id=\"form-field-phone\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Informe seu Whatsapp *\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-company elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[company]\" id=\"form-field-company\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Nome do seu delivery *\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-order_day elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-order_day\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tQuantidade de pedidos por dia?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Menos de 10\" id=\"form-field-order_day-0\" name=\"form_fields[order_day]\" required=\"required\"> <label for=\"form-field-order_day-0\">Menos de 10<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Mais de 10\" id=\"form-field-order_day-1\" name=\"form_fields[order_day]\" required=\"required\"> <label for=\"form-field-order_day-1\">Mais de 10<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-computer elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-computer\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tJ\u00e1 tem computador ou notebook?\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Sim\" id=\"form-field-computer-0\" name=\"form_fields[computer]\" required=\"required\"> <label for=\"form-field-computer-0\">Sim<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"N\u00e3o\" id=\"form-field-computer-1\" name=\"form_fields[computer]\" required=\"required\"> <label for=\"form-field-computer-1\">N\u00e3o<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-invoicing elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[invoicing]\" id=\"form-field-invoicing\" class=\"elementor-field-textual elementor-size-md\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Selecione uma op\u00e7\u00e3o<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"N\u00e3o inaugurou ainda\">N\u00e3o inaugurou ainda<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"At\u00e9 R$10.000\">At\u00e9 R$10.000<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"De R$10.001 a R$20.000\">De R$10.001 a R$20.000<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"De R$20.001 a R$40.000\">De R$20.001 a R$40.000<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Acima de R$40.000\">Acima de R$40.000<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-utm_content elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[utm_content]\" id=\"form-field-utm_content\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-utm_source elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[utm_source]\" id=\"form-field-utm_source\" class=\"elementor-field elementor-size-md  elementor-field-textual\" value=\"blog\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-utm_campaign elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[utm_campaign]\" id=\"form-field-utm_campaign\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-utm_medium elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[utm_medium]\" id=\"form-field-utm_medium\" class=\"elementor-field elementor-size-md  elementor-field-textual\" value=\"formulariopost\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-utm_term elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[utm_term]\" id=\"form-field-utm_term\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-gclid elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[gclid]\" id=\"form-field-gclid\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-handl_original_ref elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[handl_original_ref]\" id=\"form-field-handl_original_ref\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-site_origem elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[site_origem]\" id=\"form-field-site_origem\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-redirect elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[redirect]\" id=\"form-field-redirect\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-lp_version elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[lp_version]\" id=\"form-field-lp_version\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-partner elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[partner]\" id=\"form-field-partner\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-indicado_mid elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[indicado_mid]\" id=\"form-field-indicado_mid\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-indicado_aid elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[indicado_aid]\" id=\"form-field-indicado_aid\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-fbclid elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[fbclid]\" id=\"form-field-fbclid\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-field_97a660f elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[field_97a660f]\" id=\"form-field-field_97a660f\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-shareableCode elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[shareableCode]\" id=\"form-field-shareableCode\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-Curadoria elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[Curadoria]\" id=\"form-field-Curadoria\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_a16cb6c elementor-col-100 recaptcha_v3-bottomleft\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_a16cb6c\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LfAHEUkAAAAAKEaBiH-O3h36hOlrUihJRuYIKDu\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomleft\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-computer_access_label elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[computer_access_label]\" id=\"form-field-computer_access_label\" class=\"elementor-field elementor-size-md  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md\" type=\"submit\" id=\"elementor-form-action\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-arrow-forward-outline\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Testar gr\u00e1tis por 7 dias<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4b7adf elementor-widget elementor-widget-global elementor-global-16708 elementor-widget-html\" data-id=\"c4b7adf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script type=\"text\/javascript\">\r\n\/* M\u00e1scaras ER *\/\r\nfunction mascara(o,f){\r\n    v_obj=o\r\n    v_fun=f\r\n    setTimeout(\"execmascara()\",1)\r\n}\r\nfunction execmascara(){\r\n    v_obj.value=v_fun(v_obj.value)\r\n}\r\nfunction mtel(v){\r\n\r\n    v=v.replace(\/\\D\/g,\"\");             \/\/Remove tudo o que n\u00e3o \u00e9 d\u00edgito\r\n    v=v.replace(\/^(\\d{2})(\\d)\/g,\"($1) $2\"); \/\/Coloca par\u00eanteses em volta dos dois primeiros d\u00edgitos\r\n    v=v.replace(\/(\\d)(\\d{4})$\/,\"$1-$2\");    \/\/Coloca h\u00edfen entre o quarto e o quinto d\u00edgitos\r\n    return v;\r\n}\r\nfunction id( el ){\r\n    return document.getElementById( el );\r\n}\r\n\r\nfunction validatedCheck(el) {\r\n    let field = document.getElementsByName(el)\r\n    for (var i = 0, length = field.length; i < length; i++) {\r\n      field[i].removeAttribute('checked')\r\n      \r\n      field[i].addEventListener('change', function(e) {\r\n          this.setAttribute('checked', true)\r\n      })\r\n    }\r\n\r\n}\r\n\r\nwindow.onload = function(){\r\n    \r\n    validatedCheck('form_fields[order_day]');\r\n    validatedCheck('form_fields[computer]');\r\n    \r\n    id('form-field-phone').setAttribute('maxlength',15);\r\n    id('form-field-phone').addEventListener('input', function(){\r\n        mascara( this, mtel );\r\n    });\r\n\r\n    id('form-field-phone').setAttribute( \"autocomplete\", \"off\" );\r\n    id('form-field-phone').onblur = function () {\r\n        let phone = this.value\r\n        let validatedPhone = phone.replace('(','').replace(')','').replace(' ','').replace('-','')\r\n        if (validatedPhone.length != 10 && validatedPhone.length != 11 ) {\r\n            this.setCustomValidity(\"Digite o telefone corretamente\");\r\n        } else {\r\n            this.setCustomValidity(\"\");\r\n        }\r\n    }\r\n}\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n\n\n\n<h2 class=\"wp-block-heading\" id=\"a-importancia-de-avaliar-o-perfil-do-seu-cliente\">A import\u00e2ncia de avaliar o perfil do seu cliente<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">De acordo com uma&nbsp;<a href=\"https:\/\/www.foodconnection.com.br\/food-service\/cardapio-digital-ou-fisico-preferencia-divide-opiniao-do-consumidor\" target=\"_blank\" rel=\"noreferrer noopener\">pesquisa realizada pela FGV Jr. e Fispal Food Service<\/a>, a prefer\u00eancia entre card\u00e1pio f\u00edsico e digital ainda divide a opini\u00e3o de alguns consumidores.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Segundo levantamento realizado pela institui\u00e7\u00e3o, entre os entrevistados, 47% preferem o card\u00e1pio digital, enquanto 21% preferem o card\u00e1pio f\u00edsico. Os demais (32%), se mostram indiferentes quanto ao tipo de menu oferecido.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Esses n\u00fameros podem levar a acreditar que o card\u00e1pio digital \u00e9 a melhor op\u00e7\u00e3o. No entanto, a recomenda\u00e7\u00e3o \u00e9 que voc\u00ea conhe\u00e7a as prefer\u00eancias do seu cliente e invista em um processo de transi\u00e7\u00e3o, mantendo, inicialmente, tanto op\u00e7\u00f5es de card\u00e1pios f\u00edsicos quanto digitais.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Os atendentes e gar\u00e7ons de restaurantes observam que existe um grau de resist\u00eancia, por isso, a melhor forma de garantir um atendimento de qualidade \u00e9 encontrando um equil\u00edbrio entre a inova\u00e7\u00e3o e a acessibilidade, garantindo que todos os clientes se sintam confort\u00e1veis e bem atendidos.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"treinando-a-sua-equipe-para-utilizar-cardapios-com-qr-code\">Como treinar a equipe para card\u00e1pio digital com QR Code<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">O&nbsp;<a href=\"https:\/\/anota.ai\/blog\/cardapio-qr-code\/\" target=\"_blank\" rel=\"noreferrer noopener\">card\u00e1pio QR Code<\/a>&nbsp;\u00e9 uma ferramenta cada vez mais comum em restaurantes e estabelecimentos de alimenta\u00e7\u00e3o. Ele funciona como um menu digital que pode ser acessado pelos clientes usando o smartphone.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ao direcionar a c\u00e2mera do celular para o c\u00f3digo, ele imediatamente informar\u00e1 um link para acesso ao&nbsp;<a href=\"https:\/\/anota.ai\/blog\/cardapio-digital-anota-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">card\u00e1pio digital<\/a>. Portanto, tudo o que o cliente precisa fazer \u00e9 apontar o celular em dire\u00e7\u00e3o ao QR code e escane\u00e1-lo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Embora o processo seja simples, \u00e9 essencial que voc\u00ea treine os seus gar\u00e7ons e atendentes para que eles estejam preparados para orientar o cliente com rela\u00e7\u00e3o a esse procedimento. Para isso, selecionamos algumas dicas. Confira!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"como-acessar-o-cardapio-via-qr-code\">Como acessar o card\u00e1pio via QR Code<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">O treinamento da sua equipe para trabalhar com card\u00e1pio digital deve come\u00e7ar por meio do acesso \u00e0 tecnologia. Os gar\u00e7ons e atendentes devem acessar o&nbsp;<a href=\"https:\/\/anota.ai\/blog\/cardapio-qr-code-para-mesas\/\" target=\"_blank\" rel=\"noreferrer noopener\">card\u00e1pio com QR code<\/a>&nbsp;e entender, na pr\u00e1tica, como ele funciona.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Inclusive, essa experi\u00eancia dar\u00e1 a eles, todas as condi\u00e7\u00f5es para que consigam compreender o funcionamento do card\u00e1pio, a localiza\u00e7\u00e3o das informa\u00e7\u00f5es e poss\u00edveis d\u00favidas que os clientes possam trazer durante o atendimento.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Com o acesso e experimenta\u00e7\u00e3o pr\u00e1tica, os colaboradores estar\u00e3o prontos para esclarecer as d\u00favidas dos clientes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"consultar-a-preferencia-do-cliente\">Consultar a prefer\u00eancia do cliente<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Uma dica interessante que vale a pena ser colocada em pr\u00e1tica \u00e9 a combina\u00e7\u00e3o de card\u00e1pio f\u00edsico e card\u00e1pio digital. A ideia \u00e9 que o seu estabelecimento promova uma experi\u00eancia positiva ao consumidor, desta forma, n\u00e3o deixe de ter op\u00e7\u00f5es para todos os gostos.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Neste sentido, a sua equipe deve estar preparada para receber o cliente, informando que existe uma op\u00e7\u00e3o de card\u00e1pio com QR Code, mas, se for da sua prefer\u00eancia, ele poder\u00e1 conferir o card\u00e1pio digital.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"colocar-se-a-disposicao-para-esclarecer-duvidas\">Colocar-se \u00e0 disposi\u00e7\u00e3o para esclarecer d\u00favidas<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depois de esclarecer para o cliente quais s\u00e3o as op\u00e7\u00f5es de card\u00e1pios, o atendente deve deix\u00e1-lo \u00e0 vontade para conferir as op\u00e7\u00f5es, ciente de que o funcion\u00e1rio est\u00e1 \u00e0 disposi\u00e7\u00e3o para esclarecer eventuais d\u00favidas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Em geral, as informa\u00e7\u00f5es do card\u00e1pio digital s\u00e3o completas e acompanham informa\u00e7\u00f5es sobre ingredientes, com fotos e pre\u00e7os. Neste ponto, \u00e9 interessante que voc\u00ea tenha em mente que o seu card\u00e1pio precisa ser simples, de f\u00e1cil entendimento, com informa\u00e7\u00f5es organizadas e acess\u00edveis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"solicitar-feedback-da-experiencia\">Solicitar feedback da experi\u00eancia<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Por fim, durante o per\u00edodo de transi\u00e7\u00e3o do card\u00e1pio f\u00edsico para o digital, \u00e9 recomendado que o estabelecimento solicite ao cliente um feedback a respeito da sua experi\u00eancia na utiliza\u00e7\u00e3o do card\u00e1pio QR code.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Os depoimentos dos clientes ajudam a identificar poss\u00edveis pontos de melhoria, contribuindo para a estrutura\u00e7\u00e3o dos card\u00e1pios, ajustes no treinamento das equipes e eventuais alinhamentos no atendimento.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Antes de utilizar um card\u00e1pio digital, lembre-se de considerar o perfil do seu estabelecimento e dos clientes atendidos. Ao investir na tecnologia, considere escolher&nbsp;<a href=\"https:\/\/anota.ai\/blog\/cardapio-digital-da-anota-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">sistemas de f\u00e1cil utiliza\u00e7\u00e3o<\/a>, que permitam atualiza\u00e7\u00f5es e ajustes de forma r\u00e1pida e descomplicada.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Como voc\u00ea viu, a tecnologia est\u00e1 transformando o setor aliment\u00edcio. Conhecer e implementar solu\u00e7\u00f5es como o card\u00e1pio digital podem representar um avan\u00e7o no atendimento e na promo\u00e7\u00e3o de uma experi\u00eancia din\u00e2mica e imersiva para os seus clientes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para garantir uma experi\u00eancia positiva para o cliente no uso do card\u00e1pio digital, n\u00e3o abra m\u00e3o de treinar a equipe para card\u00e1pio digital com QR Code.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gostou de saber como treinar a equipe para card\u00e1pio digital com QR Code e quer experimentar a Anota AI, para ver como podemos ajudar o seu restaurante a crescer ano ap\u00f3s ano? Ent\u00e3o, clique no bot\u00e3o abaixo e converse com um de nossos consultores para iniciar um teste gr\u00e1tis!<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"https:\/\/contato.anota.ai\/?utm_source=blog&amp;utm_medium=livechatnoartigo&amp;utm_campaign=botaoctapost&amp;utm_content=treinaraequipeparacardapiodigital\" style=\"background-color:#f1953b\" target=\"_blank\" rel=\"noreferrer noopener\">Quero falar com um consultor<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Voc\u00ea sabe como treinar a equipe para card\u00e1pio digital com QR Code? Veja aqui!<\/p>\n","protected":false},"author":12,"featured_media":20134,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,83],"tags":[98],"class_list":["post-20133","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cprob","category-todos-os-posts","tag-salao"],"_links":{"self":[{"href":"https:\/\/anota.ai\/blog\/wp-json\/wp\/v2\/posts\/20133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/anota.ai\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/anota.ai\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/anota.ai\/blog\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/anota.ai\/blog\/wp-json\/wp\/v2\/comments?post=20133"}],"version-history":[{"count":3,"href":"https:\/\/anota.ai\/blog\/wp-json\/wp\/v2\/posts\/20133\/revisions"}],"predecessor-version":[{"id":21950,"href":"https:\/\/anota.ai\/blog\/wp-json\/wp\/v2\/posts\/20133\/revisions\/21950"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/anota.ai\/blog\/wp-json\/wp\/v2\/media\/20134"}],"wp:attachment":[{"href":"https:\/\/anota.ai\/blog\/wp-json\/wp\/v2\/media?parent=20133"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/anota.ai\/blog\/wp-json\/wp\/v2\/categories?post=20133"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/anota.ai\/blog\/wp-json\/wp\/v2\/tags?post=20133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}